27 February 2023

Privacy-sensitive data, or personal data, is processed through our online shop. Swynk considers careful handling of personal data very important. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

clearly specify our purposes before we process personal data, via this privacy statement;
limit our collection of personal data to only the personal data needed for legitimate purposes;
first seek your explicit consent to process your personal data in cases where your consent is required;
take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
respect your right to offer your personal data for inspection, correction or deletion at your request.
Swynk is the data controller. In this privacy statement, we explain what personal data we collect and use and for what purpose at the web shop https://swynk.com. We recommend that you read it carefully.

If you have any questions, or want to know exactly what we track about you, please contact Swynk.

Your Account
Certain areas of our online shop require you to register first. You must then provide information about yourself and choose a user name. With that, we create an account, which you can log into with that username and a password of your choosing. To do this, we use your name and address, telephone number, billing address, e-mail address, payment details, gender, date of birth and IP address. We do this based on your consent. We keep this information until you cancel the account.

We keep this information so that you do not have to fill it in again and again and so that we can contact you as part of the performance of the agreement. You can edit information via your account whenever you want.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Processing orders
When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this purpose, we use your name and address, telephone number, billing address, e-mail address, payment details, gender and date of birth. We do this based on your consent. We keep this information until your order is completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Contact form and Newsletter
The contact form allows you to ask us questions or make requests. To do this, we use your name and address, telephone number, billing address, e-mail address, payment details, gender and date of birth. We do this on the basis of your consent. We keep this information until we are sure you are satisfied with our response.

We offer a newsletter through which we want to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe.Through your account, you can also communicate this.

Your e-mail address is automatically added to the list of subscribers. This data is kept until you cancel the subscription.

Disclosure to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Statistics and profiling
We keep statistics on the use of our web shop. With these statistics, we improve our web shop to show only relevant information, for example. We may combine your personal data to find out more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always inform us.

To do this, we use your naw -data, telephone number, billing address, e-mail address, payment details, gender and date of birth. We do this on the basis of your consent. We store this information for six weeks.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Posting reviews on the website
You can leave a review for us. We use the personal data required to publish the review on the website. To do this, we use your name, phone number, e-mail address, gender and date of birth. We do this on the basis of your consent. We keep this information until the user is removed.

Advertising
We would like to send you advertising about offers and new products or services. We do this:

by e-mail
via social media
You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this.

Advertisements
Our web shop displays advertisements, which we do not publish ourselves, but which are published by advertising agencies we work with. These agencies keep track of whether you like them, and use this information to only display fun or interesting ads and offers in the future.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not under any circumstances provide your personal data to other companies or institutions, except if we are required to do so by law (e.g. if the police demand it in case of suspected crime).

Statistics
We keep statistics on the use of our web shop Our web shop includes social media buttons. With these, the operators of these services collect your personal data.

Cookies
Our webshop uses cookies. Cookies are small files where we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our webshop for the first time, we display a message explaining cookies. Here we will ask for your consent to the use of these cookies.

You can disable the placing of cookies via your browser, but some things from our web shop will then no longer work properly.

We have made agreements with other companies that place cookies. However, we do not have full control over what they do with the cookies themselves. So please also read their privacy statements. (Note: these may change regularly)

Google Analytics
We use Google Analytics to track how visitors use our webshop. We have not allowed Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymise IP addresses.

Security
Personal data security is of great importance to us. To protect your privacy, we take the following measures:

We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our website when you enter personal data.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will also do our best to announce changes separately.

Inspection, modification and deletion of your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below.

You have the following rights:

Getting an explanation of what personal data we have and what we do with it Accessing the exact personal data we have
To have errors corrected
To have outdated personal data deleted Withdraw consent
Objecting to a particular use
Please make sure you always clearly state who you are so that we can be sure we are not modifying or deleting data belonging to the wrong person.

Filing a complaint
If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.