Do you have questions or comments about your order or our products? Please check our Frequently Asked Questions page first. Click here to visit the page. Almost all questions are answered there, such as the status of your order, collaborations, discounts, assembling the frame, tips for dried-out paint, etc.

Note: Do you have a question about the status of your order? Please check the track & trace code first. Standard designs are delivered within five working days (Mon-Fri). Packages with your own photos are delivered within 8-12 days after you receive the track & trace code. You will receive the track & trace code approximately 10 days after placing your order.

Have you received a reminder from Klarna and your package has not yet been delivered? Simply pause the invoice via Klarna to prevent further reminders.